The Picture Does Not Appear After Installing The New Lamp
- Ensure that the lamp cover is fully reinstalled before plugging in and attempting to use the unit. The lamp cover must be secured and screwed/fastened in place before the unit will operate.
- Check that the cables/plugs on the projector are secure.
- Un-install the lamp. Unplug the projector. Look inside the lamp area before re-installing, and clean out any dust or debris. Use a flashlight to check the female connector for signs of wear/warping. If you have never cleaned the inside of the unit before, or if it has been a couple of years, now is a good time to remove the main cover and thoroughly clean out the inside. Dust is a huge factor in performance/length of life for both your unit and the projector lamp!
- Re-install the lamp and ensure that it has been seated properly.
- Power the unit on and listen. You should hear fans running when the unit powers up. This is normal operation and required for the lamp to function. If the fans do not come on, but the unit powers on, something may not have been installed properly, and you should check that the lamp is seated properly and the lamp cover is secure. There could also be an issue with the cooling mechanism in your unit.
- Observe all the maintenance or indicator lights on the unit. You may need to count flashes, observe whether a light is flashing or steady, which indicators are on together, or what color the lights are. Your owner’s manual usually has a ‘troubleshooting’ or ‘indicator’ section that can help you decipher what the unit is telling you
Keep in mind:
if a unit indicates a lamp error, there may not actually be a problem with the lamp. The unit is simply telling you that it shut down or did not strike the lamp. There can be underlying reasons for this happening. Another part of the unit failing (ex: bad DLP chip, color wheel, light engine, ballast, etc) can make the unit present a lamp error code.
